Payments & fees
How money moves, what we charge, and when refunds happen.
What does RentNeighbors charge?
15% of the rental price, taken from the owner's earnings.
How is the rental price calculated?
Daily rate × number of days, plus deposit and any drop-off fee.
What's a drop-off fee?
Optional delivery — the owner brings the item to you.
How do I withdraw my earnings?
Tap Withdraw in Settings → Payouts. 1-2 business days to your bank.
When do refunds happen?
Automatically — when an owner declines, you cancel, or check-out completes.
What payment methods can I use?
Any major credit or debit card. We use Stripe Checkout.
Don't see your question? Back to all topics or email support@rentneighbors.com.